1. About AndWhich

Where can I find a U.S.-based Virtual Assistant?
If you’re spending nights buried in emails, schedules, or admin tasks, you need support you can trust. The problem is that most VA services are overseas, leaving you dealing with time zone conflicts and cultural gaps. AndWhich connects you with U.S.-based Virtual Assistants who work in your hours and understand your business. The result? You reclaim your time, tasks get done right, and your dollars support women re-entering the U.S. workforce.

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How is AndWhich different from other virtual assistant services?
Other companies sell offshore labor at a low cost, but that often means inconsistent quality and communication headaches. What you really need is reliable, professional help that frees you to focus on growth. That’s why AndWhich, a Houston-based nonprofit, offers task-based packages—so you only pay for the tasks you need. You get dependable support while empowering women to earn fair pay here in the U.S.

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Why focus on women re-entering the workforce?
As a small business owner, you want people who are motivated and care about quality. Many skilled women step away from traditional jobs due to caregiving or relocation, but they’re eager to contribute again. AndWhich matches you with these capable professionals, so you get dedicated support while giving them a dignified way to re-enter the workforce. Everyone wins.

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2. Hiring a Virtual Assistant

What is a Virtual Assistant (VA)?
When your to-do list is overwhelming, you don’t need another employee—you need flexible, affordable help. A Virtual Assistant is a trained professional who supports your business remotely with admin, marketing, bookkeeping, and more. With AndWhich, you get the right VA for the right task, so you save time and money without the overhead of a full-time hire.

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How do I know if I need a VA?
If you’re spending more time on busywork than on growing your business, it’s time. Whether it’s scheduling, invoicing, or social media, a VA can give you hours back every week. AndWhich makes it easy: you choose a package, we match you with the right VA, and you immediately feel the relief of having things handled.

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How does the matching process work?
Finding the right help can feel risky—you don’t want to waste time training the wrong person. With AndWhich, you choose a package (Bronze, Silver, Gold), and we carefully match you with a VA based on skills and availability. That way, you get the support you need in days, not months.

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3. Becoming a VA

How do I become a VA with AndWhich?
If you’re looking for flexible, dignified work and want to use your skills to support small businesses, you can apply to join AndWhich as a Virtual Assistant. Complete our online intake form, and we’ll schedule a conversation to understand your skills and match you with the right opportunities.

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Who can apply to be a VA?
We welcome U.S.-based women who are re-entering the workforce, upskilling, or seeking flexible income. Many of our VAs have backgrounds in administration, project management, bookkeeping, social media, healthcare, education, and more.

 

What kinds of tasks would I be doing?
AndWhich VAs support small businesses with a variety of tasks such as inbox management, scheduling, data entry, bookkeeping, social media scheduling, research, customer service, and project coordination. If you have specialized skills (like tax prep, compliance, or design), we’ll connect you to clients who need them.

 

How am I paid?
VAs earn the majority of each package fee. AndWhich keeps only a small percentage (20%) to cover nonprofit operations, with the rest going directly to the VA. Payments are made via secure direct deposit.

 

Do I have to find my own clients?
No. That’s the AndWhich difference. We do the outreach and marketing, then match you with small businesses and solopreneurs who need help. You focus on the work — we bring you the opportunities.

 

Can I set my own hours?
Yes. Our model is designed around flexibility. You’ll accept tasks that fit your availability, whether that’s a few hours a week or more.

 

Will I get training or mentorship?
Yes. As a nonprofit, AndWhich reinvests in its VA community through ongoing training, mentorship opportunities, and exposure via skills showcases and VA of the Month spotlights.

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4. Services & Tasks

What kinds of tasks can a VA handle?
Small business owners often spend hours on tasks that don’t directly grow revenue—emails, scheduling, bookkeeping, research. Our VAs can take these off your plate. With AndWhich, common tasks include inbox cleanup, data entry, content posting, customer follow-up, social media scheduling, and project coordination. You focus on clients; your VA handles the rest.

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What is considered a small, medium, or large task?
Not all tasks are equal. A “small” task may be formatting a few documents; a “medium” task could be building a week’s worth of social posts; a “large” task might be coordinating an event or campaign. AndWhich defines tasks clearly so you know what you’re paying for, and you’ll never get surprised by runaway hours or costs.

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Can VAs handle specialized work like bookkeeping or marketing?
Yes. Many business owners hesitate because they think VAs only handle admin. In reality, AndWhich VAs include specialists in bookkeeping, marketing, CRM updates, and more. You’ll get the right match for your business, without paying for full-time staff.

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5. Pricing & Packages

How much does it cost to hire a VA through AndWhich?
Traditional staffing can cost thousands per month. If you’re not ready for that, AndWhich offers task-based packages starting at just $399. Bronze covers 2 small tasks, Silver includes 1 medium and 2 small, and Gold provides 1 large, 1 medium, and 2 small. You get the exact help you need without overspending.

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Do I have to commit long-term?
Many owners fear being locked into long contracts. With AndWhich, you don’t have to. Packages are month-to-month, and you can scale up or down anytime. That way, your support flexes with your business.

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Can I build a custom package?
Yes. If your needs don’t fit neatly into Bronze, Silver, or Gold, we’ll create a custom plan just for you. The goal is to make sure you always feel supported—not stuck.

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6. Quality & Trust

How do I know my VA is reliable?
Your reputation depends on good work. That’s why every AndWhich VA goes through background checks, interviews, and skills testing before joining. You’ll be matched with a vetted professional, not a random freelancer.

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Will my business information be secure?
Yes. All VAs sign NDAs to protect your data, and we train them in best practices for confidentiality. You can delegate with confidence, knowing your business is safe.

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What if my VA isn’t the right fit?
We know not every match is perfect. If you’re not satisfied, AndWhich rematches you at no extra cost—so you’re never stuck with a poor fit.

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7. Technology & Tools

How do I work with my VA day-to-day?
Most business owners want simple, familiar tools. With AndWhich, you can connect through email, Zoom, Slack, or whatever you already use. We adapt to you, not the other way around.

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Can my VA use my systems like QuickBooks or Canva?
Yes. Our VAs are trained in popular platforms like QuickBooks, Canva, CRMs, and more. You don’t need to reinvent the wheel—just give them access, and they’ll handle it.

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Do your VAs use AI tools?
Many of our VAs are trained in AI productivity tools, but always with human oversight. That means you get faster results without sacrificing quality or judgment.

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8. Onboarding & Support

How fast can I get started?
Hiring can drag on for months. With AndWhich, you choose a package, fill out our intake form, and get matched with a VA in 3–5 business days. Relief is almost immediate.

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I don’t know what to delegate—can you help?
Yes. Most owners don’t. During onboarding, we guide you on what tasks to delegate first for the biggest impact. You’ll quickly feel the difference in your workload.

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What if I need help after onboarding?
We don’t disappear after the match. You’ll have a dedicated support contact, plus regular check-ins to make sure your VA is meeting expectations.

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9. Impact & Community

How does hiring through AndWhich make a difference?
When you buy a package, you’re not just getting work done—you’re funding fair wages and training for women in the U.S. who need flexible opportunities. Your success creates their success.

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Do VAs keep most of the package fee?
Yes. AndWhich keeps only 20% to cover operations, and the majority goes directly to the VA. That way, you know your dollars are making a direct impact.

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Can I support AndWhich beyond hiring a VA?
Yes! Many clients also choose to donate via Zeffy or shop our Bonfire store. Every contribution expands training and creates more opportunities for women.

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10. Legal & Compliance

Are AndWhich VAs employees or contractors?
They are independent contractors (1099). That means you don’t carry payroll costs, taxes, or benefits. You get help without the HR headaches.

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Do I need to handle tax reporting?
No. We handle contracts and compliance so you can focus on running your business.

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Are VA services taxable?
Generally, VA services are not taxable in Texas, but it may vary by state. We’ll guide you if questions come up.

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11. Next Steps

How do I sign up for a VA?
Getting started is simple. Go to AndWhich.org, choose your package, and complete the intake form. Within days, your tasks will be off your plate.

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Can I talk to someone first?
Of course. You can schedule a free consultation to discuss your needs.

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How do I contact AndWhich directly?
Visit our Contact Us page or call 1-888-223-1999. We’re here to help you take the next step toward relief and growth.